We hope that shopping with the BMC will be trouble free, but occasionally you may want to return items. This is usually if they are not working (faulty DVD etc), they are damaged in transit or delivery is delayed. If you need to return an item, please send it to:
Please package the relevant item(s) securely. Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged or defective. This does not affect your statutory rights.